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DELIGHT YOUR CUSTOMERS

Service Enablement

Improve your customer experience by empowering your service department to solve tickets faster with efficient processes, software, videos, and resources.

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Is Inconsistent Customer Service Limiting Your Growth?

If your customer service process is not tracked and repeatable, it can lead to a poor experience and ultimately damage your brand. You need measurable, consistent, and scalable customer service systems. 

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Inconsistent
Are your customers having a great experience every time? Many service teams have unclear processes and siloed communications that lead to frustrated customers.
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Chaotic
Is your customer service process organized and scalable? We’ve found that growing businesses often lack a centralized place to track communications, resulting in chaos and unhappy customers.
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Unpredictable
Can your service team measure the quality of customer service? Lack of tracking and reporting makes it difficult to proactively identify issues and make adjustments to improve the customer experience.

Delight Your Customers

Our service enablement solutions will improve your customer experience by empowering your service department to solve tickets faster with efficient processes, software, videos, and resources.

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Consistent

Organized

Predictable 

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Case StudyPack Leader USA

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EMPOWER YOUR SERVICE TEAM FOR GROWTH

Our Formula for Success

We leverage our team of experts, proven frameworks, and industry-leading technology to make data-driven decisions that close the gap on your service goals over time.

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Leverage proven playbooks that have grown businesses from 7-8 figures

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Grow better with our team of HubSpot Service Hub experts

CONSISTENT AND EFFICIENT

Scalable Service Solutions

Our service enablement programs help your organization grow better with a reliable team of creative and technical experts focused on turning your growing pains into predictable gains.

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  • 01 Branding
  • 02 Websites
  • 03 Technology
  • 04 Marketing
  • 05 Sales
  • 06 Service

Brand Systems

BUILD A RECOGNIZABLE BRAND

Create a strong brand identity and design systems to ensure your brand is identifiable, unique, and consistent. Feel proud that your brand is positioned for success within your niche. 

BRAND SYSTEMS

Website Systems

BUILD A WEBSITE THAT WORKS

Transform your website into the best first impression of your brand and your number one sales resource. Establish foundational systems that are built to grow with you.

WEBSITE SYSTEMS

Technology Systems

CONNECT DATA AND PROCESSEES

Connect and automate your processes and systems to maximize ROI on your tech stack investment. Feel confident that your data is efficient, structured, and up-to-date.

TECHNOLOGY SYSTEMS

Marketing Programs

DRIVE TRAFFIC AND LEADS

Generate more right-fit traffic and leads by building brand recognition with consistent inbound content and strategic marketing efforts to reach your target niche.

MARKETING PROGRAMS

Sales Enablement

CLOSE MORE DEALS

Remove friction and empower your sales team to close more deals faster with efficient processes, software, videos, collateral, and resources they need to succeed.

SALES ENABLEMENT

Service Enablement

DELIGHT YOUR CUSTOMERS

Improve your customer experience by empowering your service department to solve tickets faster with efficient processes, software, videos, and resources.

SERVICE ENABLEMENT
NEXT-LEVEL RESULTS

Client Success Stories

Our service enablement services help businesses grow better. Explore how we have helped a range of clients break through their growth challenges and realize their true potential. 

in2itive Business SolutionsB2B Business

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A full-service revenue cycle management firm partnered with TANK to grow their results from an industry trade show. This resulted in trying a new chatbot and communication style.

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Dakota Storage BuildingsManufacturing

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Expanding marketing efforts of this Midwest shed manufacturing company to include trade shows boosted brand recognition and increased sales. Resulting in a better ROI and increased contacts.

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Lansing Trade GroupManufacturing

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In order to grow and remain top of mind, they wanted to establish themselves as thought leaders, provide helpful industry information to their users, and continually add to their subscriber base.

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Pack Leader USAManufacturing

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For this machinery manufacturer, manual data entry, duplicate information, and lack of department coordination was resulting in wasted time and reduced overall efficiency, but automation was able to help resolve issues. 

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Get Your Plan to Grow on Purpose

If your service team is tired of wasting time on inefficiencies instead of delighting customers, we can help. Let’s create a plan to remove friction and close the gap on your service goals.

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Icon_Circle_Number_1 GAP Assessment
Tell us about your goals and challenges so we can establish a clear picture of where you are now and identify gaps that may be limiting your growth.  
Icon_Circle_Number_2 Get a Growth Plan
Together, we will establish a plan and tailor your program to accomplish your unique growth goals, complete with metrics to track progress.  
Icon_Circle_Number_3 Progress Reports
TANK proactively executes your unique Growth Programs. We’ll help measure against your goals so you can be confident that efforts are working.  
UNLOCK YOUR GROWTH POTENTIAL

Let’s Have a Conversation

It all starts with a 15-minute discovery call. We’ll talk about your business goals, challenges, and identify next steps.

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Frequently Asked Questions

It’s important to feel confident that you are choosing the best growth partner. We’ve answered some of our most common questions up front so we have more time to get to know your business well.

Do your Growth Programs require HubSpot software?

Our Growth Programs are designed to grow best on the HubSpot platform leveraging multiple Hubs. We recommend consulting with our HubSpot experts to evaluate your best-fit software tools and ensure you are getting the most bang for your buck. Our programs are designed to grow with you and maximize the return on your software investment.
I don’t have HubSpot yet, what do I do first?

We recommend consulting with our HubSpot experts to evaluate your best-fit software tools and ensure you are getting the most bang for your buck.
Will we have a dedicated point of contact?

Yes, you will have a point of contact on the team to facilitate strategy, communication, and approvals. We also have a team email inbox where communications go to ensure your questions get to the team as quickly as possible.
What level of communication should we expect?

Transparency is important to us. Your Program Director will schedule ongoing communication with you so you know what's happening, when and how things are working. This also helps you inform us of changes or new needs in your business.
How long does it take to get results?

Our proven playbooks include a mix of short and long term strategies to maximize the results over time. We start by implementing foundational systems and quick wins while we build up the long term strategies.
Can we afford to work with you?

We specialize in helping businesses, who generate at least $3MM in annual revenue, grow from 7-8 figures. Most businesses meeting that minimum annual revenue and focused on growth will be a good fit to work with our team of experts.
Will you train our team how to use HubSpot CRM and Service Hub?

Yes, we will train your team on how the system works and how these processes can streamline their customer service efforts.
My business is unique; can you still help me grow? All businesses should be unique, that’s why we take the time upfront to understand your business. We also evaluate your competitors and alternative solutions to fully understand your industry. Target personas are created and mapped to frameworks we use for communication with your specific audiences to help focus and inform your unique strategy.
How do I get my service team on board?

With committed leadership and our systems in place, we are able to support your team with efficient processes, consistent messaging, and proper training to enable your team to deliver more delightful customer experiences.
I’m not sure I am a fit for a full Growth Program, do you do consulting or project work?

Yes, we often work with growing business’ service and production teams to streamline specific processes and automation. This is a great option for businesses who don’t need our full team and just need HubSpot expertise.
How quickly can we get started?

To provide the best onboarding experience, we onboard Growth Programs twice a month. Once your program agreements are signed, a kick-off meeting is scheduled to begin work on your program.
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Ready to Grow on Purpose?

Stop settling for average results. Get the tools and expert team that you need to reduce friction and enable your service team to consistently deliver delightful customer experiences.

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